How do I send my gold jewellery or gemstones to your studio?

1/ Read the following information then fill out the Custom Request Form below. We'll reply within 2 business days to confirm the order and give you an approximate quote for the work to be done. We can only work with any karat Yellow or Rose gold and only precious gemstones that are in good condition and must be approximately 2mm or larger in size. Please inform us once you are ready to ship your jewellery so we know when to expect your package.

2/ You can weigh your jewellery items before you ship at the post office, that way you will have a record of what you are sending along to us. Send in a package that requires signature upon delivery and a tracking #. If you live in Canada we recommend shipping by Canada Xpress Post with signature required ( 3 business day delivery ). Once we receive your metal we will confirm with you the weight amount. If you wish to contact us before the shipment is made we will be able to give you an approximate value for your jewellery for insurance purposes.

3/ Once we receive your package we will weigh your jewellery and confirm all of the details. Am email is sent to you with a full description of the jewellery items received along with a photograph. A deposit of 1/2 the cost will be required to start the work. We accept payment by Paypal email invoice, email money transfer or you can call us with your credit card info. 

4/ If you have chosen a design from my Signature Collections your piece will be ready to ship within 4 to 6 weeks. 

5/ If you have decided on a Custom Design a wax model will be photographed and emailed to you for approval before your metal is cast. Custom pieces are completed within 4 to 12 weeks but this will be confirmed before you ship your jewellery to us.

6/ A photo of the finished new jewellery piece is emailed to you, upon confirmation, full payment is required before we ship.

7/ Your new jewellery piece and left over materials will be sent to you the next day after full payment has been made. We will email the tracking # of your package for your reference. Your signature is required upon delivery.

Our mailing address is : Walker Studios, P.O. Box 267 North Rustico, PE, Canada C0A 1X0  (902) 393-6376

Fill out the Custom Request Form